Datenschutzerklärung
Privacy Policy
Welcome to ommof.shop.
We respect your privacy and are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection laws.
This Privacy Policy explains what personal information we may collect when you visit our website, place an order, contact customer support, or otherwise interact with our services. It also explains why we use this information, when it may be shared with third parties, how long it may be retained, and the rights that may be available to you under applicable law.
This Privacy Policy applies to ommof.shop and the products and services provided through this website.
1. Data Controller and Business Information
The entity responsible for the processing of personal information through this website is:
Legal Business Name:
O. RYTTERGAARD VÆRKTØJ A/S
Website:
ommof.shop
CVR Number:
73615615
Registered Address:
Bregnerødvej 133, st.
3460 Birkerød
Denmark
Privacy and Customer Support Email:
oman99533579@gmail.com
If you have questions about this Privacy Policy or the way your personal information is handled, you may contact us using the email address above.
2. Personal Information We May Collect
The information we collect depends on how you interact with our website and services.
2.1 Information You Provide Directly
When you place an order, submit information through the website, request customer support, or otherwise communicate with us, we may receive information such as:
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your name;
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shipping address;
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billing address;
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telephone number;
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email address;
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order details;
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purchase history;
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return and refund information;
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customer service correspondence;
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information relating to complaints or product issues;
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other information you voluntarily provide.
We ask that you provide only information that is reasonably necessary for the relevant transaction or request.
2.2 Payment Information
Payments may be processed through third-party payment service providers.
Depending on the payment method selected, the payment provider may process information such as payment card details, transaction information, billing information, or other information necessary to authorize and complete the transaction.
We generally do not directly store complete credit or debit card numbers unless this is necessary and permitted by applicable law.
Payment service providers may process your information under their own privacy policies and legal obligations.
2.3 Information Collected Automatically
When you visit or use our website, certain technical information may be collected automatically, depending on applicable law and your privacy or Cookie preferences.
This information may include:
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IP address;
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browser type and version;
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operating system;
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device type;
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device identifiers where applicable;
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pages viewed;
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date and time of visits;
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navigation paths;
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referral source;
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Cookie information;
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server logs;
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information relating to website security and performance.
We may use this information to operate the website, maintain security, identify technical problems, prevent fraud, understand website performance, and improve the customer experience.
3. How We Use Personal Information
We use personal information only where there is an appropriate purpose and legal basis for doing so.
3.1 Processing and Fulfilling Orders
We may use your information to:
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receive and process orders;
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confirm order information;
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verify payment status;
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arrange shipping and delivery;
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provide order updates;
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manage cancellations;
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process returns and refunds;
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handle exchanges or product issues;
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provide customer support.
Certain information is necessary for us to perform our contractual obligations relating to your purchase.
3.2 Customer Service
We may use your contact and order information to:
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respond to questions;
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identify your order;
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resolve delivery issues;
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investigate damaged or defective products;
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process return or refund requests;
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respond to complaints;
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provide other after-sales assistance.
3.3 Website Operation and Security
Personal and technical information may also be used to:
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maintain the normal operation of the website;
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protect customer accounts;
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identify suspicious activity;
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prevent fraud and abuse;
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detect unauthorized access;
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investigate security incidents;
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troubleshoot technical problems;
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protect our systems and services.
3.4 Improving Our Website and Services
Where permitted by law, we may analyze website usage and customer interactions to better understand how our website performs.
This may help us improve:
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website navigation;
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product presentation;
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website functionality;
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customer service;
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technical performance;
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shopping experience.
Where consent is legally required for analytics technologies, those technologies will only be activated after the required consent has been obtained.
4. Marketing Communications
We may send promotional or marketing communications where permitted by applicable law.
Where prior consent is required, we will obtain your consent before sending such communications.
Marketing communications may include information about:
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products;
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product updates;
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promotions;
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special offers;
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other commercial communications.
You may withdraw your marketing consent or unsubscribe at any time by using the unsubscribe option provided in the relevant communication or by contacting:
Withdrawing marketing consent does not affect service-related communications that are necessary for an existing order, transaction, or customer service request.
5. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) applies, we may process personal information on one or more of the following legal bases.
Performance of a Contract
Processing may be necessary to:
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process an order;
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receive or confirm payment;
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deliver products;
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provide customer service;
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manage returns or refunds.
Compliance With Legal Obligations
We may process or retain information where necessary to comply with applicable laws, including accounting, tax, consumer protection, fraud prevention, or regulatory obligations.
Legitimate Interests
Where permitted by law, we may process information where necessary for legitimate business interests, such as:
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protecting website security;
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preventing fraud;
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maintaining our systems;
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improving services;
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managing customer relationships.
Where we rely on legitimate interests, we consider whether those interests are reasonably balanced against the rights and interests of the individual.
Consent
Where the law requires consent, we will ask for your consent before carrying out the relevant processing.
You may withdraw your consent at any time where processing is based on consent.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Cookies and Similar Technologies
Our website may use Cookies and similar technologies, such as local storage, pixels, tags, or comparable technical tools.
These technologies may be used for purposes such as:
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keeping the shopping cart functional;
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maintaining website security;
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remembering user preferences;
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supporting checkout functionality;
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understanding website performance;
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analyzing website traffic;
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measuring advertising effectiveness where permitted;
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preventing fraud or misuse.
Some Cookies are necessary for the website to function correctly.
Other Cookies, including certain analytics or advertising Cookies, may require your prior consent depending on applicable law.
Where required, these technologies will not be activated until the appropriate consent has been provided.
You may be able to manage your preferences using the Cookie settings available on the website or through your browser settings.
Disabling essential Cookies may prevent certain website functions from operating properly.
7. How We Share Personal Information
We do not sell your personal information.
However, we may share limited personal information with service providers where necessary to operate our business and provide the services requested by you.
These service providers may include:
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payment processors;
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shipping and logistics providers;
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website hosting providers;
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cloud infrastructure providers;
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analytics providers;
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security and fraud prevention providers;
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customer service providers;
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communication providers;
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marketing or advertising service providers, where applicable.
We seek to provide service providers only with information reasonably necessary for them to perform the relevant service.
Where required by law, appropriate contractual or technical safeguards may be used.
8. Legal Disclosure of Information
We may also disclose personal information where reasonably necessary and legally permitted or required, including:
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to comply with applicable laws or regulations;
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to respond to a valid court order;
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to respond to lawful requests from regulators or public authorities;
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to investigate suspected fraud or unlawful activity;
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to protect our legal rights;
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to protect customers or other individuals;
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to enforce applicable agreements;
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to establish, exercise, or defend legal claims.
Any such disclosure will be limited to what is reasonably required under the circumstances and applicable law.
9. Third-Party Services
Our website may depend on third-party services to support activities such as:
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payment processing;
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order fulfillment;
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shipping;
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website hosting;
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analytics;
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security;
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customer communications;
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advertising;
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social media features.
Depending on the service involved, these third parties may process personal information on our behalf or, in some cases, act as independent data controllers.
Their handling of personal information may therefore also be subject to their own privacy policies.
We encourage you to review the privacy information provided by relevant third-party services where appropriate.
10. Google Services
Our website may use Google services such as Google Analytics, Google Ads, or related technologies where these services are enabled.
Depending on the services used and your Cookie preferences, Google services may process information such as:
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IP address;
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browser information;
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device information;
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website interaction information;
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traffic information;
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conversion information;
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Cookie or similar identifiers.
Such information may be used for purposes including:
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website analytics;
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traffic measurement;
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performance analysis;
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conversion measurement;
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advertising measurement;
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optimization of website or marketing activities.
Where applicable law requires prior consent for analytics or advertising technologies, we will seek the required consent before activating those technologies.
You may manage applicable Cookie preferences through the Cookie controls available on our website where provided.
Google processes information in accordance with its own applicable privacy terms and policies.
11. Data Security
We take reasonable technical and organizational measures designed to protect personal information against:
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unauthorized access;
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accidental loss;
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misuse;
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alteration;
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unauthorized disclosure;
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destruction.
Depending on the circumstances, these measures may include:
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encrypted data transmission;
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access restrictions;
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authentication controls;
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security monitoring;
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fraud prevention measures;
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data backup procedures;
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internal access management.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If you believe that your personal information or account security has been compromised, please contact us promptly at:
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
Retention periods may depend on factors such as:
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completion of an order;
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provision of customer support;
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return and refund processing;
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accounting requirements;
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tax obligations;
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legal record-keeping requirements;
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prevention of fraud;
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security requirements;
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resolution of disputes;
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establishment or defense of legal claims.
When personal information is no longer required and there is no legal basis requiring continued retention, we may delete, anonymize, or otherwise securely dispose of the information in accordance with applicable law.
13. Your Data Protection Rights
If the GDPR or another applicable data protection law applies to you, you may have certain rights concerning your personal information.
Depending on the circumstances, these may include:
Right of Access
You may request confirmation as to whether we process personal information relating to you and, where applicable, request access to that information.
Right to Rectification
You may request correction of inaccurate or incomplete personal information.
Right to Erasure
In certain circumstances, you may request deletion of your personal information.
Right to Restriction of Processing
You may request that processing of your information be restricted where the conditions provided by applicable law are met.
Right to Object
You may have the right to object to certain types of processing, including certain processing based on legitimate interests.
Right to Data Portability
Where legally applicable, you may request certain personal information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect processing that was lawful before the withdrawal.
These rights are subject to the conditions, limitations, and exceptions provided by applicable law.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests in order to protect your personal information.
Requests will be handled within the timeframe required by applicable law.
14. Right to Lodge a Complaint
Where applicable data protection law provides this right, you may lodge a complaint with the competent data protection supervisory authority if you believe that your personal information has been processed in violation of applicable law.
We encourage you to contact us first if you have concerns so that we have an opportunity to review and address the matter.
Contact:
15. Children's Privacy
Our website and products are not specifically directed at children.
We do not knowingly seek to collect personal information from children where doing so would be prohibited by applicable law.
If we become aware that personal information relating to a child has been collected in circumstances requiring parental or legal authorization and that authorization was not obtained, we will take reasonable steps to address the information in accordance with applicable law.
If you believe that a child has provided personal information to us improperly, please contact:
16. International Data Transfers
Some of the service providers that support our website may operate in countries other than the country in which you live.
As a result, personal information may be processed or stored outside your country or outside the European Economic Area (EEA).
Where personal information protected by the GDPR is transferred outside the EEA, we will use an appropriate transfer mechanism where required by law.
Such mechanisms may include:
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an adequacy decision;
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Standard Contractual Clauses;
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another legally recognized transfer mechanism;
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additional safeguards where appropriate.
17. Data Security Incidents
If we become aware of a personal data breach or other security incident involving personal information, we will assess the incident and take reasonable measures in accordance with applicable law.
Where legally required, this may include:
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notifying the competent supervisory authority;
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notifying affected individuals;
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taking measures to limit or remedy the consequences of the incident.
18. Automated Decision-Making
We may use automated tools for purposes such as fraud detection, transaction security, or technical risk assessment.
We do not intend to make solely automated decisions producing legal or similarly significant effects on individuals unless such processing is permitted by applicable law and any required safeguards are provided.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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changes to applicable laws;
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changes to our services;
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website updates;
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changes to technology;
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changes to third-party service providers;
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changes to our data processing practices.
The updated policy will be published on this website.
Where legally required, we may provide additional notice of material changes.
We recommend reviewing this page periodically to remain informed about our current privacy practices.
20. Contact Us
If you have questions about:
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this Privacy Policy;
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personal information;
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Cookies;
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data access requests;
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correction or deletion requests;
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consent withdrawal;
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privacy complaints;
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other data protection matters;
please contact us at:
O. RYTTERGAARD VÆRKTØJ A/S
Website:
ommof.shop
Customer Support / Privacy Email:
oman99533579@gmail.com
Registered Address:
Bregnerødvej 133, st.
3460 Birkerød
Denmark
CVR Number:
73615615
Please provide enough information for us to understand and identify your request, but do not send unnecessary sensitive information by email.
We will review and respond to privacy-related requests within the period required by applicable law.