AGB

Terms of Service

Welcome to ommof.shop.

Please read these Terms of Service carefully before accessing this website, browsing products, creating an account, placing an order, or using any related services.

These Terms govern your use of ommof.shop and the services provided through this website.

By accessing or using the website, you agree to comply with these Terms together with the other policies published on the website, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.

If you do not agree with these Terms, please discontinue use of the website.

Nothing in these Terms is intended to exclude, restrict, or reduce any mandatory consumer rights available to you under applicable law.

1. Business Information

This website is operated by:

Legal Business Name:
O. RYTTERGAARD VÆRKTØJ A/S

Website:
ommof.shop

CVR Number:
73615615

Registered Address:
Bregnerødvej 133, st.
3460 Birkerød
Denmark

Customer Support Email:
oman99533579@gmail.com

For questions regarding orders, payments, delivery, returns, refunds, products, or website services, you may contact us using the email address above.

2. Website Services

Through this website, we may provide services such as:

  • displaying products and product information;

  • online ordering;

  • payment processing;

  • order administration;

  • shipping and delivery coordination;

  • customer support;

  • returns and refunds;

  • after-sales assistance;

  • customer inquiries;

  • other related e-commerce services.

We may update, modify, temporarily suspend, or discontinue certain website functions where reasonably necessary for:

  • website maintenance;

  • technical upgrades;

  • security;

  • operational changes;

  • legal or regulatory requirements.

Where applicable law requires notice of a material change, we will take reasonable steps to provide such notice.

3. Eligibility and Customer Information

By placing an order through the website, you confirm that you have the legal capacity required under applicable law to enter into the relevant transaction.

When creating an account or submitting an order, you should provide information that is accurate, complete, and up to date.

You are responsible for:

  • maintaining the confidentiality of your account credentials;

  • taking reasonable measures to prevent unauthorized account access;

  • keeping your contact and delivery information current;

  • notifying us if you become aware of unauthorized use of your account;

  • ensuring that information submitted to us is not deliberately false or misleading.

You must not impersonate another person or use another person's information without lawful authorization.

If we reasonably identify fraud, illegal activity, serious security concerns, or a material violation of these Terms, we may take appropriate measures permitted by law, including restricting or suspending access to certain services.

4. Product Information

We aim to present product information in a clear and reasonably accurate manner.

Product pages may contain information including:

  • product names;

  • photographs;

  • descriptions;

  • specifications;

  • functions;

  • dimensions;

  • availability;

  • prices;

  • shipping information;

  • usage information where relevant.

We make reasonable efforts to keep such information accurate and current.

However, minor differences in product appearance may occur due to factors such as:

  • screen settings;

  • device displays;

  • photography lighting;

  • manufacturing batches;

  • reasonable production variations.

Where a product is subject to an important compatibility requirement, limitation, or specific condition of use, customers should review the relevant product information before placing an order.

If you require clarification about a product, you may contact us before purchasing.

5. Errors and Corrections

Occasionally, website content may contain an unintended:

  • typographical error;

  • pricing error;

  • stock error;

  • technical error;

  • product information error.

Where we identify an error, we may correct the affected information within the limits permitted by applicable law.

If a material error affects an order that has already been placed, we will handle the matter in accordance with applicable consumer law and, where appropriate, contact the customer.

We will not intentionally use incorrect product or pricing information to mislead customers.

6. Orders and Contract Formation

When you submit an order, the order is sent to us for processing.

Submitting an order does not necessarily mean that it has been finally accepted.

Depending on the circumstances, we may need to complete:

  • payment verification;

  • stock confirmation;

  • shipping eligibility checks;

  • fraud prevention checks;

  • technical or security verification.

An order may not be accepted or completed where, for example:

  • the product is unavailable;

  • payment is unsuccessful;

  • delivery cannot be made to the address provided;

  • essential order information is incorrect;

  • there is a reasonable indication of fraud or misuse;

  • completing the transaction would violate applicable law;

  • another legitimate reason prevents fulfillment.

Where an order has already been paid but cannot be fulfilled, the relevant amount will be refunded in accordance with applicable law.

The point at which a binding consumer contract is formed will depend on applicable law and the order confirmation or other communication provided during the purchasing process.

7. Prices and Charges

Product prices are displayed on the website.

The final amount payable will be shown during the checkout process before the order is submitted.

Where applicable, the checkout may also show:

  • shipping charges;

  • taxes;

  • duties;

  • other applicable charges.

Customers should review the final order summary before completing the purchase.

If an obvious pricing or technical error is discovered, we may address the error in accordance with applicable law.

8. Payment Methods

Depending on your location, order, and the payment options available at checkout, we may offer payment methods such as:

  • Visa;

  • Mastercard;

  • PayPal;

  • Cash on Delivery (COD), where available;

  • other payment methods displayed during checkout.

The payment methods available for a particular order are those shown on the checkout page.

Payment transactions may be processed by third-party payment providers.

Complete payment card information is generally handled directly by the relevant payment service provider and is not ordinarily stored by us unless necessary and legally permitted.

Third-party payment providers may process payment information in accordance with their own terms, security standards, and privacy policies.

9. Cash on Delivery (COD)

Where Cash on Delivery is available, this option will be shown during the order or checkout process.

For COD orders, customers are generally required to make payment to the delivery provider when the order is delivered, according to the amount and conditions shown for the order.

Customers using COD should ensure that the following information is accurate:

  • recipient name;

  • delivery address;

  • telephone number;

  • other information reasonably required for successful delivery.

The availability of COD may vary by destination, product, or order.

COD orders remain subject to the same applicable consumer protection rights regarding defective goods, withdrawal, returns, and refunds.

10. Shipping and Delivery

We arrange delivery based on the information provided in the order.

Delivery time may depend on:

  • order processing time;

  • destination;

  • shipping provider;

  • product availability;

  • customs procedures where applicable;

  • other logistical circumstances.

Unless expressly stated otherwise, delivery dates or timeframes displayed on the website are estimates rather than guaranteed delivery dates.

Delivery may sometimes be affected by circumstances such as:

  • public holidays;

  • severe weather;

  • transportation disruption;

  • carrier delays;

  • customs processing;

  • governmental restrictions;

  • events outside reasonable control.

Where a delivery issue occurs, we will provide reasonable assistance based on the circumstances.

For complete information about processing times, delivery estimates, shipping destinations, and related conditions, please review our Shipping Policy.

11. Returns, Refunds, and Withdrawal Rights

Returns, refunds, order cancellations, and statutory withdrawal rights are governed by our Return & Refund Policy and applicable law.

Consumers in the European Union and other jurisdictions may have mandatory legal rights that cannot be excluded by these Terms.

These may include rights relating to:

  • statutory withdrawal;

  • defective products;

  • non-conforming goods;

  • repair;

  • replacement;

  • price reduction;

  • refunds.

Please review our Return & Refund Policy for the applicable procedures, timeframes, return conditions, and refund information.

Where these Terms conflict with a mandatory consumer protection rule, the mandatory legal requirement will prevail.

12. Product Quality and Statutory Consumer Rights

Products sold through the website remain subject to applicable legal requirements concerning product conformity and consumer protection.

If a product is defective, does not conform to the contract, or fails to meet applicable legal requirements, the consumer may have rights to remedies such as:

  • repair;

  • replacement;

  • price reduction;

  • refund;

  • other remedies provided by applicable law.

Some products may also include a manufacturer's warranty or another commercial warranty.

Where an additional commercial warranty is offered, its terms, duration, and limitations will be stated in the relevant product or warranty information.

Any commercial warranty is additional to, and does not replace or reduce, mandatory statutory consumer rights.

13. Order Cancellation

If you wish to cancel an order, please contact:

oman99533579@gmail.com

as soon as reasonably possible.

Please include your order number and the name used when placing the order.

Where an order has not yet entered an irreversible packing or shipping stage, we will make reasonable efforts to process the cancellation.

However, because order processing may occur quickly, we cannot guarantee that every cancellation request can be completed before dispatch.

If an order has already been shipped, customers who have a statutory right of withdrawal may exercise that right in accordance with our Return & Refund Policy and applicable law.

14. Acceptable Use of the Website

You must not use the website for unlawful, fraudulent, abusive, or harmful purposes.

Prohibited activities may include:

  • providing deliberately false or fraudulent information;

  • impersonating another person;

  • attempting unauthorized access to accounts or systems;

  • interfering with the normal operation of the website;

  • introducing viruses, malware, or harmful code;

  • attempting to bypass security measures;

  • using the website for fraud, money laundering, or other unlawful activity;

  • infringing intellectual property rights;

  • violating another person's privacy or legal rights;

  • unlawfully copying or commercially exploiting protected website content;

  • using automated systems in a manner that materially disrupts the website.

Where such activity is reasonably identified, we may take proportionate and lawful measures to protect customers, systems, and business operations.

15. Intellectual Property

Unless otherwise stated, original content made available through this website may be protected by applicable intellectual property laws.

Protected materials may include:

  • trademarks;

  • logos;

  • photographs;

  • product descriptions;

  • written content;

  • graphics;

  • website layout;

  • software;

  • website code;

  • other original materials.

No license or ownership right is transferred to users merely by accessing the website.

Protected materials may not be copied, modified, distributed, sold, published, or commercially exploited without authorization from the relevant rights holder, except where permitted by applicable law.

Third-party trademarks, names, and intellectual property remain the property of their respective owners.

Reference to a third-party product or brand does not by itself indicate sponsorship, endorsement, or affiliation.

16. Third-Party Services

We may use third-party service providers to support website operations and order fulfillment.

These services may include:

  • payment processing;

  • logistics;

  • shipping;

  • website hosting;

  • cloud infrastructure;

  • security;

  • analytics;

  • customer support;

  • communications;

  • advertising or marketing tools where applicable.

Third-party services may be governed by their own terms and privacy policies.

Information concerning the handling of personal data is provided in our Privacy Policy.

17. External Links

The website may contain links to third-party websites or services.

These links may be provided for convenience, reference, payment processing, or related functions.

Third-party websites operate independently from us.

Unless expressly stated otherwise, the presence of a link does not mean that we control, endorse, sponsor, or guarantee the third-party website or its content.

You should review the relevant third party's own terms and privacy information when using its services.

18. Website Availability

We make reasonable efforts to maintain the availability and functionality of the website.

However, uninterrupted access cannot be guaranteed at all times.

Temporary interruptions may occur because of:

  • scheduled maintenance;

  • technical problems;

  • internet outages;

  • server failures;

  • software issues;

  • security incidents;

  • third-party service interruptions;

  • events outside reasonable control.

Where reasonably possible, we will take appropriate measures to restore affected services.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

In particular, these Terms do not remove or reduce any mandatory rights relating to:

  • consumer protection;

  • defective products;

  • statutory guarantees;

  • personal injury or other liability that cannot legally be excluded;

  • other mandatory legal rights.

To the extent permitted by law, we will not be responsible for delays or failures caused exclusively by circumstances outside our reasonable control.

Such circumstances may include:

  • natural disasters;

  • severe weather;

  • war or civil disturbance;

  • governmental measures;

  • major telecommunications outages;

  • widespread transportation disruption;

  • third-party infrastructure failures;

  • similar events that could not reasonably be prevented or controlled.

This section does not affect any liability that applicable law requires us to accept.

20. Privacy and Personal Information

We value the privacy of users and customers.

Information concerning how we collect, use, store, disclose, and protect personal information is provided in our:

Privacy Policy

Our Privacy Policy also contains information concerning:

  • Cookies;

  • payment-related information;

  • third-party service providers;

  • data retention;

  • data protection rights;

  • international data transfers;

  • privacy-related contact requests.

Please review the Privacy Policy before submitting personal information through the website.

21. Changes to These Terms

We may update these Terms from time to time where necessary because of:

  • legal or regulatory changes;

  • changes to our business operations;

  • technical changes;

  • website updates;

  • security requirements;

  • changes to our services.

The latest version will be published on this website.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes to these Terms will not retroactively remove rights that a consumer has already acquired under applicable law.

We recommend reviewing this page periodically.

22. Governing Law and Consumer Protection

These Terms will be interpreted in accordance with applicable law.

For consumer transactions, any choice-of-law or jurisdiction provision will not deprive consumers of mandatory protections granted to them under the laws that apply to their situation.

Nothing in these Terms requires a consumer to waive any mandatory legal rights.

23. Dispute Resolution

If a dispute arises concerning an order, payment, delivery, return, refund, or another service-related matter, we encourage customers to contact us first so that we can attempt to resolve the matter directly.

Contact:

oman99533579@gmail.com

If a dispute cannot be resolved directly, either party may pursue remedies available under applicable law, including access to a competent court or another legally available dispute resolution mechanism.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. Contact Us

If you have questions about:

  • these Terms of Service;

  • products;

  • orders;

  • payments;

  • COD;

  • shipping;

  • returns;

  • refunds;

  • cancellations;

  • website services;

please contact us at:

O. RYTTERGAARD VÆRKTØJ A/S

Website:
ommof.shop

Customer Support Email:
oman99533579@gmail.com

Registered Address:
Bregnerødvej 133, st.
3460 Birkerød
Denmark

CVR Number:
73615615

When contacting us about an order, please provide your order number and sufficient information for us to identify the relevant transaction.

We will review your request and respond within a reasonable period based on the nature of the inquiry and applicable legal requirements.